Teddy Slot Casino Privacy Promise

We are Teddy Slot Casino, and this policy explains how we handle the personal data you share with us when you open an account, deposit in AUD, play titles such as Gates of Olympus or Book of Dead, or contact our team. We collect only what we need to run the service: your name, date of birth, email, phone number, residential address, payment details and a record of your gaming activity. Identity documents are requested during verification, usually before your first withdrawal.

Payment data is handled differently depending on the method. Card numbers for Visa and Mastercard are processed by our payment partners and are never stored in full on our servers. For Skrill, Neteller, MuchBetter and Paysafecard we keep the transaction reference and amount. Crypto deposits in Bitcoin, Ethereum, Litecoin, TRON or USDT leave a public wallet address on the blockchain, so we log it to match payments to your account.

Your information is shared only where it has to be: with game providers such as Evolution, Pragmatic Play, NetEnt and Push Gaming to settle rounds, with fraud prevention services, and with authorities when the law requires it. We do not sell personal data to advertisers.

You can ask for a copy of your data, correct mistakes or request deletion at any time through live chat, email or phone. Some records, including transaction history, must be kept for a set period to meet anti-money laundering obligations, even after an account is closed.

We are Teddy Slot Casino, and we only collect the information we need to run your account, process payments in AUD and meet our legal duties. When you register, we ask for your name, date of birth, email address, phone number and residential address. Before your first withdrawal we may also ask for identity documents, such as a passport or driver's licence, along with a recent utility bill to confirm your address.

Payment data depends on the method you choose. For Visa and Mastercard we keep a masked card number and the transaction reference, never the full card details. With Skrill, Neteller, MuchBetter or Paysafecard we record the account ID or voucher reference linked to each deposit. For crypto payments in Bitcoin, Ethereum, Litecoin, TRON or USDT (Tether), we log the wallet address and transaction hash so that every transfer can be traced on the blockchain.

Some data is gathered automatically while you play. This includes your IP address, device type, browser version, login times and game history, for example the rounds you play on Gates of Olympus or the live tables you join from Evolution. We use it to detect fraud, apply bonus terms such as the 50% match and 100 free spins fairly, and run responsible gambling checks.

Messages you send through live chat, email or phone are stored too, so our support team can follow up on open issues. We keep account and transaction records for at least five years after your account is closed, because anti-money laundering rules require it.

At Teddy Slot Casino we keep personal data only while we have a reason to hold it. Your account details, such as your name, date of birth, email address, residential address and identity documents, stay on file while your account is open and for five years after it closes. Anti-money laundering rules require us to keep verification records for that long, even if you never log in again.

Payment records follow the same five-year rule. That covers deposits and withdrawals made with Visa, Mastercard, Skrill, Neteller, MuchBetter and Paysafecard, as well as crypto transfers in Bitcoin, Ethereum, Litecoin and Tether (USDT on TRON). We never store full card numbers. Our payment processors handle those, and we keep only the last four digits so we can match a transaction to your account. For crypto, we keep wallet addresses and transaction hashes, which are already public on the blockchain.

Game history from providers like Evolution, Pragmatic Play, NetEnt and Push Gaming is kept for five years too, mainly so we can settle disputes about a spin on Gates of Olympus or a live blackjack hand. Live chat and email conversations are kept for 24 months, and phone call recordings for 12 months. Analytics cookies expire after 13 months at most.

When a retention period ends, we delete the data or anonymise it so it can no longer be linked to you. You can email support to ask for earlier deletion. If the law says we must keep part of your data for longer, we will tell you which records those are and when they will be removed.

At Teddy Slot Casino you stay in control of the personal data you share with us. You can ask for a copy of everything we hold on your account: your registration details, your deposit and withdrawal history, records of your verification documents, and the notes from your chats with support. We send this in a readable file, normally within 30 days of a verified request.

If something is wrong or out of date, such as your address, phone number or date of birth, you can ask us to correct it. You can also ask us to delete your data. Some records we have to keep anyway: transaction logs for payments made by Visa, Mastercard, Skrill or Bitcoin, plus identity checks, are held for the period anti-money laundering rules require, even after you close your account. Where we cannot delete something, we will tell you why and how long we must keep it.

You can withdraw your consent to marketing at any time. Unticking the box in your profile stops promotional emails and SMS about bonus offers within 48 hours. You can also object to profiling for personalised offers, or ask us to limit how we process your data while a complaint is being looked at.

To use any of these rights, contact us by email, live chat or phone. We will ask you to confirm your identity first, so that nobody else can get at your information.

We use cookies and similar storage tools on Teddy Slot Casino to keep the site working properly for you. A cookie is a small text file your browser saves when you visit us. Some are essential: they keep you signed in while you move between the slots lobby, the live casino and the betting section, they remember your AUD balance view, and they protect your session during deposits made with Visa, Mastercard, Skrill or Bitcoin. Without these, the cashier and account pages would not load correctly, so they cannot be switched off.

A second group helps us understand how the site is used. These analytics cookies show us which pages load slowly, which games such as Gates of Olympus or Book of Dead get opened most, and where players drop off during registration. This data is grouped and does not identify you by name. We also use preference cookies to remember your language, sound settings and the filters you set when browsing titles from Pragmatic Play, NetEnt or Push Gaming.

Marketing cookies are only placed after you agree to them in the consent banner. They let us measure which partner sent you to us and limit how often you see the same promotion, such as our 50% bonus with 100 free spins. Game studios like Evolution may set their own cookies when you open a live table, and those follow the provider's policy.

You can change your choices at any time through the cookie settings link in the footer or by clearing cookies in your browser. Blocking essential cookies may stop you from logging in or making payments. If you have questions, our support team can help by live chat, email or phone.

Teddy Slot Casino accepts players from many countries, so we apply the standards of the EU General Data Protection Regulation (GDPR) to every account, not only to players based in Europe. In practice this means we collect personal data for a stated purpose, keep it no longer than needed, and give you clear ways to see or change what we hold about you.

You can ask for a copy of your data, correct mistakes, ask us to delete information we are not legally required to keep, and object to marketing. Send requests through live chat or email. We reply within one month, which is the deadline GDPR sets. Some records cannot be erased on request. Identity documents from verification, along with the history of deposits and withdrawals made by Visa, Mastercard, Skrill or Bitcoin, are kept to meet anti-money laundering duties, usually for five years after an account closes.

We rely on three lawful bases. Contract covers running your account and paying out winnings. Legal obligation covers KYC and AML checks. Consent covers promotional emails, such as news about the 50% welcome bonus and 100 free spins. You can withdraw consent at any time in your account settings, and it will not affect your play or your balance in AUD.

Game studios such as Evolution and Pragmatic Play receive only a pseudonymous player ID and the session data needed to run a round. If you think we have mishandled your information, contact our support team first. You can also lodge a complaint with the data protection authority in your country.